Frequently Asked Questions

Yes. Every piece under Barbarossa is shaped on a potter's wheel or by hand by our craftsmen at our workshop in Kütahya. No product is a mass-produced factory item.

No. Due to the nature of handcrafted production, there may be small differences in each piece — in size, color tone, or texture. This difference is the mark of authentic craftsmanship and originality.

Yes. The glazes we use are non-toxic natural mineral compounds and are suitable for food contact.

Hand washing is recommended for handcrafted ceramics. A dishwasher can damage the glaze texture in the long run.

Snack sets are sold only as sets of 4; no individual sales are made. Single orders are possible for bowls, spoon rests and ashtrays. Contact us via WhatsApp for details.

Wholesale order conditions vary by product and series. Contact us via WhatsApp or use our wholesale inquiry form for details.

The fastest way is WhatsApp. Just specify the product name, color preference (Turquoise / Green / Blue) and quantity. You can also fill out our wholesale inquiry form.

We can discuss custom designs and color work for bulk orders. Share the details via WhatsApp.

Most products are available in Turquoise, Green and Blue. Simply specify your color preference when ordering.

Yes. You can order the Turquoise and Lace series together.

Yes. We can share photos of different color options via WhatsApp.

In-stock items are shipped within 2–3 business days. For custom designs or bulk orders, this period may extend to 15–20 business days due to the production process.

For international shipping, please contact us and we'll evaluate the terms together.

For shipping damage, send us photos of the damaged product within 24 hours of delivery via WhatsApp and we'll find a solution.

You can add a gift packaging request to your order notes; we provide support when possible.

Yes, you can place an order via DM through our @barbarossa_handmade account.